Why is user-generated content (UGC) so important? Choose all that apply.

QUESTION

Why is user-generated content (UGC) so important? Choose all that apply.

UGC helps brands understand their target audience.

UGC improves site engagement and time spent on the website.

UGC provides means for other users to connect, which then builds a stronger community.

UGC is inherently peer reviewed, making it more trustworthy.

The correct answer is:

UGC is inherently peer reviewed, making it more trustworthy.

Why is user-generated content (UGC) so important? Choose all that apply.
Explanation: We will update later. sincerely thank

Why should you trust the influencer and give them creative license?

QUESTION

Why should you trust the influencer and give them creative license?

They’re famous.

They understand their audience and what they want.

They might sabotage your brand if you don’t let them do things their way.

They might enlist their famous friends to help your brand.

The correct answer is:

They understand their audience and what they want.

Why should you trust the influencer and give them creative license?
Explanation: We will update later. sincerely thank

What is a Social Media Service Level Agreement (SLA)?

QUESTION

What is a Social Media Service Level Agreement (SLA)?

A contract between a service provider and a customer regarding the scope of the in-person or over-the-phone service to be provided

The agreement a company makes to commit to answering social media responses in a specific amount of time

A confidentiality agreement that creates a legal obligation to privacy and compels those who agree to keep any specified information obtained in social media secure

An agreement designed to regulate the relationship between a provider of social media marketing services and a client for those services

The correct answer is:

The agreement a company makes to commit to answering social media responses in a specific amount of time

What is a Social Media Service Level Agreement (SLA)?
Explanation: We will update later. sincerely thank

What is NOT a way that a brand can see financial gain from doing social customer service?

QUESTION

What is NOT a way that a brand can see financial gain from doing social customer service?

Increased sales

Less returns as individuals do more self-service via social media

Saving money on call center interactions

Using a social media agency to deliver content to customers

The correct answer is:

Using a social media agency to deliver content to customers

What is NOT a way that a brand can see financial gain from doing social customer service?
Explanation: We will update later. sincerely thank